Links and your mailing list — Katherine Mahoney Ceramics
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Detail behind sections five and six

Who points at you, and who's waiting to hear from you

The two things that decide whether the work above ever reaches anybody. Both are mostly free, and most of the work is things you already do.

Part one · Links

The gap, precisely

Sites linking
Genuine ones
You
40
~4
Sophie Moran
64
~22

Forty sounds close to sixty-four. It isn't — about twenty-seven of yours are junk.

The reassuring part

We checked Sophie's. She has the identical set of junk links — the same handful of overseas link-shortener and blog-spam domains, most of them registered in Moldova. It's an automated scrape of Squarespace ceramics sites. Nothing you did caused it.

Don't try to remove it. Google ignores it, and the tool for disowning links does more harm than good in inexperienced hands.

What you actually have — four links

Royal Botanic Gardens
By a wide margin your best link. Worth finding out what earned it, and doing it again.
Bondi Beach House
Possibly a real hospitality client — worth confirming, and adding to Stockists
eatable.au
Food-related
chooseaustralian.com.au
A small directory

Where the next twenty come from

Free, nobody to persuade — do these this month

Your own stockists
Four states, not one of them links to you. The easiest win by a distance — one email each, sent by you, drafted by Adam. They're your relationships.
Ceramic School
A maker directory. Free profile. Sophie has eighteen links from here — more than from anywhere else.
Australian Ceramics Association
Membership brings a directory listing. They come up on the front page for "ceramics Sydney" themselves.
Clayfinder
Another free ceramicist directory
City of Sydney What's On
Free listings for any market or open studio
Google Business listing
Not a link exactly, but it's the entry ticket for the map that appears above search results

Things you may be doing anyway

Sydney Ceramics Market
The number one result in Australia for "ceramics Sydney." Exhibiting earns a listing and a link.
Australian Ceramics Triennale
The major national event

Two to write yourself

Garland Magazine

Craft across Australia and the Asia-Pacific. Sophie has a link from them. You apprenticed in Kent in 1974, worked in Hong Kong, judged the Hong Kong Biennale and taught at the Hong Kong Museum of Art. That is exactly what a magazine like that publishes, and almost nobody else has it.

The Design Files

Australia's biggest design publication, and the highest-value single target on the list. Sophie has eight links from them.

Both have to come from you. An editor can tell immediately whether they're reading a maker writing about her own work or somebody doing it on her behalf. Adam will help draft and will find the right editor — your name goes at the bottom.

And the collaborations you already have

Sophie has a link from a tea company she worked with — each side links to the other. Your equivalent is already on your Collabs page: Muse Restaurant and Clay Cups. Neither links to you. Just ask.

Realistically: the free tier alone would roughly double your genuine link count. Free tier plus the events would put you past Sophie's within a year — and all of it is either free or already part of your working life.

Part two · Your list

One platform, and it's the one you already have

Squarespace sends email campaigns. Don't add Mailchimp or anything else.

  • Your 236 contacts are already in it
  • It's free at your list size
  • It's wired into the shop — purchase history, checkout opt-in, "notify me" requests
  • One login, one tool, nothing to move between systems
  • It handles unsubscribes and sender details automatically, both of which are legally required

Every way someone could join, and whether it works

Where
Working?
What to do
The pop-up
Yes
14 sign-ups this year. Delay it to 20 seconds; switch it off on phones.
Homepage subscribe block
Yes
1,001 people saw it, 5 signed up. The copy says nothing about what they'd get or how often.
Checkout opt-in
Yes
Already on. Leave it.
"Notify me when available"
No
One setting, switched off. People put their hand up and then vanish.
Contact form
Unclear
About a hundred submissions over two years, but subscribers only grow around three a week. Needs checking.
Markets and fairs
Nothing at all
Your warmest audience of the year, and no way to capture it.

Markets could out-produce the website

The website persuades browsers to sign up at just under one in a hundred. A market puts you in front of people who are already holding the pot. Six markets a year at fifteen sign-ups each is ninety names — over half the website's entire annual output, from a channel producing nothing today.

  • A printed QR code on the stall
  • A paper sign-up sheet — many buyers of handmade work prefer the tactile option
  • "Would you like to know when I have new work?" as part of the sale

Why fixing the leaks matters more than sending

At today's rate, reaching 500 subscribers takes about 32 months.

With the leaks fixed and markets capturing, about 12.

That's the difference between a mailing-list business being nearly three years away and being next year. It's also why we fix capture before sending the first email — a campaign to a still-leaking list wastes the one moment when re-appearing is novel.

Consent, and the first email

Australian spam law needs people to have agreed in some form. Squarespace handles the unsubscribe link and your sender details automatically. The judgement is about who goes on the list at all.

Bought something from you
Fine
Ticked the box at checkout, or signed up
Fine
Signed a market sheet saying "add me"
Fine
Handed you a card about a wholesale order
Ask first
A name in your address book
Don't import

Where we're unsure, one short personal note — "I'm starting a newsletter about new work and kiln openings, would you like to be on it?" — and add only the people who reply. Slower, cleaner, and it performs far better than a cold import. This isn't legal advice; the ACCC and ACMA publish free small-business guidance.

What the first one should be

Not a campaign. A note.

  • New work coming out of the kiln
  • What cracked, and why
  • A market you'll be at
  • One photograph

Four to six a year. The only job of the first one is to establish that the channel exists and is worth opening. Everything after that is easier.

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