Detail behind section three b and three d
We looked at everyone Google puts ahead of you for the searches you should be winning. Most of what they do better is writing, not making.
Winterwares is the right comparison — one maker, handmade stoneware for the table, selling direct, in a regional Australian city. Exactly your shape of business.
And note Jono Smart at the bottom. Zero visitors from Google — less visible than you. His whole business runs on his mailing list and Instagram. There are two workable models. You currently have neither.
The best idea in the study
"This product is not in the shop right now but we will make it for you! Allow four weeks to receive it. Making ceramics is a lengthy process and each piece is handmade with care right here in Fremantle. We promise they'll be worth the wait!"
Two things happen at once. The dead end becomes an order, and the four-week wait stops being an inconvenience and becomes evidence that a person made it.
On your site
Around eighteen pieces are marked sold out. The Plates page alone took 159 visits this year and 95% of those people left immediately — there was nothing they could do.
It is a wording change. It costs nothing. It is probably the single most valuable thing in this whole piece of work.
Hers
"We have honed the art of packing and shipping fragile items… If a parcel is lost or damaged we replace it."
Yours
"Shipping costs might seem high however all prices are calculated by the courier service."
She answers the question people are actually asking — will it arrive broken? Yours answers a question about price that they hadn't asked yet. Given that the share of people finishing at your checkout has halved this year, this is worth changing.
Hers runs to three lines about embracing a slower pace and savouring everyday moments. Perfectly good.
Yours is better
"Relish the ritual"
It has nothing underneath it. One paragraph explaining what it means would do more than any amount of new photography.
The visual finding
Across Winterwares, Sophie Moran, Milly Dent, Kim Wallace and most of the field, the look is identical: bone, oatmeal, chalk, warm grey. Flat diffuse daylight. Linen or plaster backgrounds. Barely any shadow. Light serif type, enormous whitespace, everything very calm.
It's tasteful and it's coherent. Put six of them side by side and you cannot tell them apart.
Why this is a judgement rather than a taste:
And it's measured, not asserted. The /store page — four products, one uniform background — produced a 33% bounce rate against your site's 60%. Consistent backgrounds already outperformed on your own visitors.
One background, one light position, one distance, one crop. Every piece. Three to five images each, and one of them must show scale — a hand, food, a table.
The wheel, hands, glaze buckets, kiln openings, the failures. Restaurant tables and stockist shelves. That's where warmth and mess belong.
Winterwares runs an "At Home With…" series interviewing local creatives. The result is that they now come up in Google for other businesses' names — a bakery, a design studio — and those businesses' customers land on a ceramics site. Cheap, repeatable, and it builds the relationships that turn into links.
Winterwares runs pottery workshops and sells at-home kits. Their workshop pages rank better than their product pages.
"Pottery classes Sydney" is 2,400 searches a month. You taught at Hong Kong Polytechnic and the Hong Kong Museum of Art — you are more qualified to teach than anyone else in this comparison. This is a question about your time and your space, not about the website, so we're raising it rather than recommending it.
Winterwares reframes irregularity as character. So do you, more gracefully — the slabs "rather like making pastry", the 1260 degrees, the glazes you design yourself. Theirs is on the pages people read. Yours is behind a support page. More on where that writing should go.
Everyone else in this field sells calm. Bone linen, soft light, slow living.
You can sell something none of them can: fifty-two years, an international teaching career, and a genuinely dramatic photographic eye. You shouldn't be the sixth bone-and-oatmeal site.